Refund policy

Elevra 30-Day Return Policy

At Elevra, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are happy to offer a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

1. Contact must be made within 30 days of receiving the product.

2. The item must be unworn, unused, and unwashed.

3. The product must be returned with its original packaging, tags, and accessories.

4. A valid receipt or proof of purchase is required.

How to Submit a Return

To initiate a return, please email us at:

📧 support@elevra.online

Include the following details in your email:

• Full name

• Order number

• Reason for return

• Clear photos of the item (optional but recommended)

Our team will respond with the next steps.

Additional Information

• Items that show signs of wear or damage caused by the customer will not be accepted.

• Shipping fees (if any) are non-refundable.

• Refunds will be issued to the original payment method after the returned product is inspected and approved.